Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with a responsible mindset and realistic expectations.
Remember: the house always has an edge. Only gamble with money you can afford to lose, and never chase losses or borrow money to gamble.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gaming on holi.co.nz.
If you are under the legal age, please do not register or attempt to access gaming services. Parents and guardians are encouraged to use parental controls and monitoring software to prevent underage access to gambling websites.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following signs, it may be time to seek help:
- Frequently thinking about gambling or past gaming sessions
- Needing to gamble with increasing amounts of money to achieve the same level of excitement
- Repeated unsuccessful attempts to reduce or stop gambling
- Becoming restless or irritable when trying to cut back
- Gambling as an escape from problems, stress, or negative emotions
- Chasing losses by gambling more money to recover what you've lost
- Hiding or lying about the extent of your gambling activities
- Jeopardising relationships, work, education, or financial security due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling desperate about gambling habits or their consequences
If any of these apply to you, please reach out for support—help is available and recovery is possible.
Self-Help Tools & Controls
Most reputable online gaming operators provide tools to help you stay in control. Consider using:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before you stop playing
- Spending Limits: Cap the total amount you can spend on gaming
- Reality Checks: Enable notifications that remind you how long you've been gaming and how much you've spent
- Session Time Limits: Automatically log out after a set period of time
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts
These tools are designed to help you maintain control and gamble responsibly. Use them proactively.
Support & Helpline Resources
If you're struggling with problem gambling, professional support is available. Reach out to one of these trusted organisations:
New Zealand
- Gambling Helpline (Aotearoa): 0800 654 655 (free, confidential, 24/7) — www.gamblinghelpline.co.nz
- Problem Gambling Foundation: 0800 322 522 — www.problemgambling.nz
International Resources
- Australia – Gambling Help Online: 1800 858 858 — www.gamblinghelponline.org.au
- United Kingdom – GamCare: 0808 8020 133 — www.gamcare.org.uk
- United Kingdom – GamStop (National Self-Exclusion Scheme): www.gamstop.co.uk
- Canada – Responsible Gambling Council: www.responsiblegambling.org
- United States – National Council on Problem Gambling: 1-800-522-4700 — www.ncpgambling.org
These organisations offer free, confidential support and can provide treatment options, counselling, and resources for you or your loved ones.
Take Action Today
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out—problem gambling is a recognised condition, and recovery is possible with the right support.
Contact the Gambling Helpline (Aotearoa) at 0800 654 655 or visit www.gamblinghelpline.co.nz for confidential assistance.
Your wellbeing matters. Responsible gaming starts with you.